Click "Write a Review" for a bonus YEAR of warranty coverage! | Free standard shipping

Contact me
First Name  
Last Name  
Problem description   
Model Number  
Date Of Purchase   
Place Of Purchase  
Attachment   Attach files
Each of your file(s) can be up to 20MB in size.
I'm not a robot 
powered by

About Us

About Us

Balkene Home is the home furnishings brand of Well Traveled Living, a designer and producer of innovative products since 1998, and the parent brand of Fire Sense – the leading name in outdoor heating and electric fireplaces – and Prime Pellet Grills – the grilling/smoking/roasting/baking do-it-all outdoor cooker.

Fire Sense stokes the home fires with appliances that bring warmth and ambiance to the outdoor environment, focusing on innovative design, product quality. The Fire Sense product range consists of gas and electric patio heaters, fire pits, wood-burning fire pits, and electric fireplaces.

Balkene Home produces exclusive home furnishings. Outdoor options include weather-resilient designs to furnish the living spaces outside your door. Enjoy the outdoors in comfort and style with beautiful designs and practical materials. Because life happens beyond your four walls.

Our latest collection of indoor furnishings includes contemporary, minimalist designs for the modern home. Coordinating colorways invite you to mix and match pieces to complete your living space. Clean lines and eye-pleasing finishes add a special touch to personalize the live/work environment. 

Prime Pellet Grills offers a line of smoker-grills designed to be user-friendly and convenient for all your grilling needs, whether it's steak for two, burgers for the family, or your annual rib cook-off for the whole block.

Together, our brands provide everything needed to make the most of indoor and outdoor living. Our products are designed in the United States and manufactured around the globe. Each product comes with a one-year guarantee. Exceptional customer service is available online or toll-free from our Amelia Island, Florida customer support center. Additionally, warranty or replacement parts are available for same-day shipment.

The Balkene Home family of brands is continually expanding to embrace new designs and technologies. We welcome the opportunity to earn your business.